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Frequently Asked Questions
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New with FTMO
Evaluation Process
Who is an FTMO Verified Prop Trader, and how do I become one?
Is the entry fee refunded?
Are the Trading Objectives different in FTMO Challenge: 1-Step compared to 2-Step?
How do the different accounts provided by FTMO US differ?
When do I complete Identity Verification process (KYC/KYB) in FTMO Challenge: 1-Step?
How long does it take to become an FTMO Verified Prop Trader?
I have successfully passed, what to do now?
Rules
Can I travel or use VPN/VPS?
What is the difference between Balance and Equity?
Can I switch between FTMO US and other FTMO entities, such as FTMO Global or FTMO AU?
What are the trading hours, and where can I check them?
Do I have to close my positions overnight or before the weekend?
Which instruments can I trade and what strategies am I allowed to use?
Can I place simulated trades during news?
What is 'Trading according to a real market'?
How many accounts can I have?
FTMO Rewards Account
Orders & Billing
Platforms
How do I log in to TradingView?
How do I log in to MT5?
Can I modify my platform or account type?
What is the difference in the product between FTMO Global and FTMO US?
How does the FTMO US technical infrastructure work?
What is the Swing account type, and how does it work?
What are the account specifications?
Which platforms can I use for trading?
Premium Program
How do I qualify for the Prime Status?
Is there anything that would disqualify me from joining the Premium Program?
Once I'm in the Premium Program, do I keep it permanently?
How do I qualify for the Supreme Status?
What are the benefits of Prime Status?
What are the benefits of the Supreme Status?
Are there any specific account sizes required in order to apply for Prime Status?
Is the Premium Program compatible with the Scaling Plan?
Applications & other Services
Affiliate Program
How does the FTMO Affiliate Program work?
What is the application and approval process?
Are there countries where I cannot refer clients or receive payouts?
How do I earn commissions as an affiliate?
How does the affiliate levels system work?
How do FTMO Futures commissions work?
What is my affiliate code and how do traders use it?
How does attribution work for FTMO Futures referrals?
Do traders I referred before the FTMO Futures launch earn me Futures commissions?
How does the commission approval process work?
In which currency are my commissions calculated and paid?
What are the requirements for an affiliate payout?
What are the key promotional rules I must follow?
How do the FTMO US and FTMO Affiliate Programs differ?
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Still have questions?
Our dedicated in-house customer support team is available 24/7, providing assistance in 18 languages. We ensure fast and reliable support to help you whenever you need it.
E-mail
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